Apnacashback

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Refund Policy

Refund Policy

Refunds are applicable under the following conditions:

  • Service Not Delivered: If the KYC service you paid for has not been delivered within the promised timeframe (24-48 hours) and there has been no communication from our team.
  • Duplicate Payment: If you accidentally made a duplicate payment for the same service.
  • Service Cancellation: If you choose to cancel your order before the verification process has begun, you may be eligible for a full refund.

Refunds will not be issued in the following cases:

  • Completed Services: Once the KYC verification process has been completed, no refunds will be issued.
  • User Error: If the refund request is due to user error (e.g., submitting incorrect documents), a refund will not be granted.
  • Request After 30 Days: Refund requests must be submitted within 30 days of the transaction date. After this period, no refunds will be processed.

To request a refund, please follow these steps:

  1. Contact Us: Reach out to our customer support team via email at [support@apnacashback.com] or through the contact form on our website.
  2. Provide Details: Include your order number, the reason for the refund request, and any supporting documentation (if applicable).
  3. Wait for Response: Our team will review your request and respond within 5 business days.

 

  • If your refund request is approved, we will process your refund within 10 business days.
  • Refunds will be issued to the original payment method used for the transaction.

ApnaCashback.com reserves the right to modify this refund policy at any time. Any changes will be posted on this page, and it is your responsibility to review the policy periodically.

If you have any questions or concerns regarding our refund policy, please contact us.